Terms of service

1. Who we are

Localis is an editorial project by Domenico Loconsole and Luigi Loconsole, based in Bari (Italy). For all consumer or contractual matters, jurisdiction lies with the court of Bari.

2. What we sell

Narrative audio guides in digital audio format, delivered via web browser. Each guide is accessed through a permanent magic link sent by email to the address provided at purchase.

3. Payment and prices

All prices are in Euro and include applicable VAT (OSS regime). Payments are processed by Stripe Payments Europe Ltd. Localis does not store payment data.

4. Right of withdrawal

You have the right to a full refund within 14 days of purchase under EU Consumer Rights Directive 2011/83/EU. This right expires once you have consumed more than 30% of the audio content. To exercise withdrawal, email hello@localis.guide or use the /recover form.

5. Content access

The magic link is personal and tied to the email used at purchase. Localis reserves the right to limit monthly streams (max 50) to prevent mass sharing. Sharing the link with third parties is not allowed. When needed, Localis may generate purchase-associated audio copies to protect the content and investigate abuse.

6. Intellectual property

All content (text, audio, images) belongs to Localis or its credited authors. Reproduction, distribution, or public broadcast without explicit written consent is forbidden.

7. Limitation of liability

Localis is not responsible for damages from listening in unsafe locations. Do not walk while listening in heavy traffic or without attention to your surroundings.

8. Contact

Email: hello@localis.guide